"Growing pains" after breakthrough
"To break the growth pains" is as the founder and CEO of 7-ELEVEN, Mr. toshifumi Suzuki's works, the author sums up some of his feelings in the 50 years of work and life, for we will encounter a variety of problems put forward his own unique insights, to help more people to meet "against the wind" when, can more clearly examine his or her own way of working. Here are some of my superficial opinions about this book:
1, you really work? - in today's society, boss and employee is no longer pure employed persons to be employed the relationship, but model of cooperation and win-win relationship, so if we still hold the old society that kind of boss and employee for exploitation, and exploitation of not to put, it is impossible to systemic heart into work, you can't really work and work experience fun, can not enjoy the treatment of cooperation and win-win, and was eventually abandoned for the society as a whole.
2, do not just empty talk "critic", to do the "doer". - we should take practical action, we must see the data results of the "hard work" as the goal. Just do a "hard work", and stick to the end, and work hard, you can get the truth through practice, clear what they should do. Just like we did for the process, if only to turn the pages, meeting, just holding a bunch of theoretical knowledge, and not to the scene investigation analysis, there is no real data support, is not possible to do this work. We will repeat the "the battle of Changping Zhao".
3, "the real competitors" is not the peer, but "the changing customer demand". Cross - the era of rapid development in this material, all business is not only to deal with the change, it will be eliminated. The response to change here is not to refer to the trend of competitors, but to realize that the ever-changing customer demand is the real competitors, and the understanding of the side to carry out the actual action. And peer competition, feel that they have won the end, but if the ever-changing customer demand as a real competitor, the competition will not end, will always continue. So to develop the habit of standing in the customer's point of view, rather than for customers to consider the point of view.
4, even if not to achieve the goal should not be punished. To set goals that seem impossible to achieve, and to inspire the potential of employees, even if the challenge fails, it can be counted as a learning. Through failure, learn to fail as the pedal again challenge, and constantly sum up experience. For example: if we would have to achieve the goal is C, but if we take the target set for a, we will endeavor to the direction of a go, the final result may only B, but regardless of is fight or results, are understandable.
5, from an objective point of view of their own, to exclude "self righteous" of the psychological. -- an objective look at yourself is not rigidly adhere to the past experience as, in order to eliminate the self righteous, bent to from the perspective of "another", objective look at their own. Otherwise it will be easy to take for granted, because experience just to give us a direction to solve the problem, but can not completely solve the problem, to solve the problem ultimately depends on the actual operation.
6, prepared mind nature will capture the necessary information. - this requires us to pay more attention to some details, some big mistakes in the field work, often because some of the details of the staff on a small mistake. And the details of the seemingly small changes, often can get unexpected results.
7, learn to read the status of the data. From the process point of view, the authenticity of the data is very important, we only continue to accumulate relevant data, and then the accumulation of data analysis and research, in order to better solve the problem of the scene.
8, "do not want to know the bad news," the fact that people can not grasp. -- a sentence like "bad news first". It means that good news is better than the bad news. Because the "bad news" is often the key, is the so-called "advice inverse benefit", we only from the "bad news" lessons, sum up experience, in order to avoid the repetition of "bad news".
